Anna and co-director Keith each have 25+ years’ worth of experience with all kinds of clients to draw out strategy and key messages. As a result. we turn these into words that work. It’s this bank of experience of clients that we draw on each time we are brought into a new project. However small or large the project, we always embrace latest thinking and developments.

It’s pretty impossible to summarise the breadth of projects we’ve successfully delivered into a few neat case studies, so instead here’s a summary of what we believe we deliver particularly well. We tend to work as a trusted partner. With some we have a retainer arrangement, so that clients have regular access to our expertise.

Get in touch if you want to know more. We’ll be happy to discuss relevant examples.

Employee and internal communication that delivers results

We’ve helped organisations develop their employer brand and boost employee engagement. Campaigns on benefits, pensions, learning and development and wellbeing are among our favourites.

Customer communications with clarity and purpose

Whether it’s print or web, we’ve developed ideas and delivered content for a wide range of clients, with a clear focus on inspiring people to take action. From financial services to travel, through to health and charities, we listen to what you want to achieve.

Making technical, scientific and complex information accessible

We have a long track record of turning heavyweight detail into clear, well-articulated content.

Sharpening the impact of words by non-native English speakers

We are often asked to review reports, articles and other documents that have been drawn up by non-native English speakers for either a wide internal audience or for external purposes. We bring clarity and polish to this process.

Clients and experience – a small selection of who we have worked with ……

PwC – Legal & General – Barclays – BUPA – Ordnance Survey – Unilever – Toshiba plus many, many more.